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Frequently Asked Questions
About XM Radio
Technical Issues
XM Radio Online
Service and Billing Options
XM in your Vehicle
XM Radio and Equipment
XM Special Offers
XM Canada Programming
About XM Radio
What is XM Satellite Radio?
How long before I hear XM after I activate my radio?
Technical Issues
What do I do if my radio says No Signal or Antenna?
XM Radio Online
How do I set up my XM Online+ Trial?
Do I need a subscription to listen to XM online+?
Service and Billing Options
How do I sign up for XM service?
How much does the XM service cost?
Do I need a separate XM subscription for each radio?
What are my billing options?
How do I access my account online to make changes?
What is my password and how do I change it?
What should I do if I get a call, letter or email from XM Canada regarding my billing information?
Is XM service available in the waters off the coasts of Canada?
Why is there a difference in cost between a commercial and consumer subscription?
What are XM’s service and subscription terms?
XM in your Vehicle
How can I find out if my vehicle has XM radio?
Which vehicle models come with XM radio already installed?
What does it mean if my vehicle is “satellite radio ready” or “XM ready”?
How do I know if I am eligible to receive a free XM trial?
XM Radio and Equipment
Where can I buy XM equipment?
Will the XM Radio that I bought in the US play my XM Canada service?
Who are XM’s radio manufacturing partners?
Who installs XM radios?
What does XM ready mean?
What is required to upgrade to XM?
Are there different antennas available?
Can I listen to my XM Canada subscription when I travel to the US?
XM Special Offers
Can I combine the Aeroplan promotions with other XM promotion?
XM Canada Programming
What will I hear on XM?
Does XM have commercials?
Does XM carry local stations?
Where can I get a printable version of the XM Channel Guide?
Why are the channels different between Canada and the United States?
How can I obtain the US channels on a Canadian Subscription?
Are there any plans to add new channels?
Are new channels automatically added to my Radio?
How can I block explicit language channels?
